FAQ

Yes. Your bank verifies it and nothing is charged. The first charge is on day 7 unless you cancel, and we remind you two days before with the amount and the date.

In most cases, yes: connect the number you use in the WhatsApp Business app and keep using the app on your phone; your contacts and chat history (up to 6 months) are imported once you approve sharing in the app. Meta’s conditions for this apply, and before you connect we show what changes in the app, such as broadcast lists and linked devices.

We help you step by step. If you try and still can’t connect within 14 days of your first payment, we refund your first subscription payment in full and close the account.

Replies within 24 hours of a customer’s message are free on Meta’s side. Template messages such as campaigns are charged by Meta to your Meta account, and we show you the estimated cost before you send.

In one tap from Settings. During the trial nothing is charged; after it, cancelling takes effect at the end of the paid period.

No. Turn it on when you want; every plan includes credit, and you can switch it off in one tap.

You and your team, each with their own access. Every business’s data is isolated, we never sell it, the AI assistant reads messages with numbers and personal details masked, and you can export all your data any time.

Yes. Once your account is connected to Fatoora, a ZATCA-compliant e-invoice is issued automatically for every paid order.

Yes, alongside mada and cards, and we take no fee on it.

If you sell or take bookings on WhatsApp, yes: perfume, fashion, restaurants, electronics, services and home businesses.