An AI assistant that answers your WhatsApp customers in Arabic, safely

The A3malak AI assistant answers questions about prices, sizes and availability from your own products and stock, not from imagination, and prepares the order for your team to approve. It’s optional: turn it on when you want, and off in one tap.

An AI assistant that answers your WhatsApp customers in Arabic, safely

What it does

  • Replies instantly, in Arabic, at any hour.
  • Suggests products and prepares the order; your team approves it and sends the payment link. On Pro it can send it itself, up to a limit you set.
  • Summarises chats and suggests replies for your team.

When it stops

It hands the chat to a staff member when the customer asks for a person, seems upset, or the assistant isn’t confident in its answer, or when the credit runs out. It never issues a refund: that’s your team’s call.

Cost and limits

Every plan includes monthly AI credit (SAR 20 on Basic, 75 on Growth, 250 on Pro), with optional monthly and daily caps and an instant off switch. When the credit runs out the assistant stops, so there’s no surprise usage bill. You can add credit in packs of SAR 50, 150 or 500 (excluding VAT), valid for 12 months.

Your customers’ data

The assistant reads messages with names, phone numbers and addresses masked by default. Each business’s data is isolated from the others at the database level, and we never sell it.

Common questions

Do I have to use the AI?

No. Turn it on when you want, and off in one tap.

Does it make up prices?

No. It answers only from your products and stock, and the final decision is yours.

Does it reply in Arabic at night?

Yes. Once on, it answers in Arabic or English around the clock, even outside your business hours. You can set the hours when it may take actions such as preparing an order; outside them it still answers questions.

Run the assistant on your own chats during the trial (trial credit up to SAR 5)

Try it free for 7 days